Shipment

How much does shipping cost?

For shipping within Germany, we charge a flat rate of €6.99 . However, we want to offer you a special shopping experience – for orders over €200 , we cover the shipping costs for you, so your order will be delivered to your home free of charge.

There is also the option of storage at Live Breaks.

Shipping to Austria costs 19.99€.

How long does shipping take?

We know how important fast and secure deliveries are. Therefore, your order will be carefully packaged and insured within Germany to ensure it arrives safely. Delivery typically takes 2-4 business days , so you can have your desired products in your hands soon.

Shipping to Austria takes 2-6 working days.

Which company does shipping?

We ship with DHL.

Is the shipping insured?

Yes, our deliveries are 100% insured.

Where is it shipped to?

We currently only ship to Germany.

return

Can I return my items?

Yes. We offer a 14-day return policy. After receiving the goods, you can easily return the item within 14 days.

My item is defective, what now?

If you find any defects in the product quality, you have the option of returning the item to us within 14 days.

Who bears the return costs?

The return costs are usually borne by the buyer unless the item is defective or due to a manufacturing error.

payment

What payment options do I have?

With us you can pay with all common payment methods, such as PayPal & Klarna or credit card.

Is my payment secure?

Yes, we only work with well-known and trusted payment providers.

Do you have any further questions?

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